Help

On Chats, tap + at the top, name the group and invite people. While Pinyotta is in its early family test, starting a group needs an early-access code. Joining a group someone invited you to never does.

Open the group, tap its name at the top to see Info, then tap Invite people. Pick them from your contacts or share an invite link. When they sign in with that phone number, they land straight in the group.

Pip is the friend in your chat who notices, remembers and keeps everyone talking: Sunday photo day, a family quiz, birthdays, plans, and answers when you type @Pip. You can also talk to Pip privately; nothing you say there reaches the group unless you say so.

Go to Profile (your picture at the top of Chats) → Privacy and turn off Pip can read my messages. Pip then won’t read or reply to your messages. To change what Pip does in one group (photo day, the quiz, news and more), open the group’s Info → Pip in this group.

On Chats, swipe the chat to the left and tap Mute, or open the group’s Info → Hide Alerts, for an hour, a day or always. You’ll still be alerted when someone @mentions you.

Press and hold a message → More… → Report. To report or block a person, open the group’s Info and tap them. You can also report Pip or the whole chat from Info. We review reports within 24 hours. People you block aren’t told; unblock them in Profile → Privacy → Blocked People.

Open the group’s Info and tap Leave Group at the bottom. The person who started a group can remove someone: tap them in Info → Remove from Group.

Profile → Delete Account. Your messages stay in each chat as “Former member”; everything else about you is erased. It can’t be undone.

Shake your phone on any screen, or go to Profile → Help & Feedback → Send Feedback. A picture of the screen you were on comes along (you can leave it out). Or email support@pinyotta.com.

People 13 and older can have their own account. See the Terms of Service.